Arleth Sanchez
Ceres,CA
Summary
Accomplished Cashier Team Lead with a proven track record in enhancing customer service and team leadership at Ceres Youth Baseball. Expert in cash handling and transaction management, I boosted service efficiency and fostered strong customer relationships. Trained and mentored staff, significantly improving team performance and customer satisfaction. Punctual and honest cashier with solid background in high pressured environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Ceres Youth Baseball
01.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier/Customer Service Representative
Kentucky Fried Chicken
01.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
06.2024
- Honoree of California Golden State Seal of Merit
- Knights of Columbus Volunteer - Scholarship Recipient
- 3.5 GPA
- Elected Captain of Water polo
- Extracurricular Activities: Parish festival committee member
- Knights of Columbus Volunteer
- St. Paul Food Pantry Volunteer
- Marian Rodriguez Scholarship Recipient
- Future Latino Leaders Scholarship Recipient
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Punctual and Reliable
- Team Management
- Cash Register Operation
- Cash handling expertise
- Money Handling
- Cashier training
- Transaction Management
Languages
Spanish
Limited Working
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Supervised team of 8 staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Interests
Socializing
Media
Academics
Timeline
Cashier Team Lead - Ceres Youth Baseball
01.2024 - Current
Cashier/Customer Service Representative - Kentucky Fried Chicken
01.2022 - 10.2023
Ceres High School - High School Diploma,