Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Arleth Valdovinos

Chicago,IL

Summary

Organized and detail-oriented professional with experience in hospitality management, administrative support, scheduling, customer service, and team leadership. Newly licensed Illinois Real Estate Broker seeking opportunities in real estate coordination/transaction support, property management, or administrative operations.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Hospitality Manager

Puttshack
06.2025 - Current
  • Coordinated staffing, scheduling, training, and team operations to effectively manage multiple priorities.
  • Led daily operations in fast-paced, high-volume environment, ensuring adherence to service, operational, and company standards.
  • Resolved customer and operational issues through cross-departmental coordination to implement effective solutions.

Bartender/Server

Ignite Gaming Lounge
03.2025 - 02.2026
  • Coordinated event service, collaborating with the kitchen and front-of-house teams to ensure seamless operations during high-volume shifts.
  • Mixed cocktails, beer, and wine following bar standards and drink recipes.

Administrative Assistant

Capstone Logistics
04.2023 - 03.2025
  • Managed phone and email communications, ensuring timely responses and clarity.
  • Coordinated meetings and appointments, optimizing schedules for efficiency.
  • Organized and maintained company files and records, supporting accessibility and compliance.

Customer Service Representative

ENTERPRISE
05.2021 - 04.2023
  • Facilitated vehicle exchanges and returns, ensuring customer satisfaction throughout the process.
  • Addressed and documented customer concerns, providing clear resolutions to enhance service quality.

Registration

ADVOCATE GOOD SAMARITAN HOSPITAL
06.2019 - 05.2021
  • Verified patient identities and insurance information to ensure accurate registration and compliance with hospital standards.
  • Registered patients while maintaining accurate documentation to support efficient patient flow and adherence to hospital procedures.

Skills

Administrative Support - Scheduling - Customer Relations - Document Organization - Data Entry - Communication - Problem Solving - Team Leadership - Microsoft Office - Conversational Spanish - POS Systems - Staff Scheduling - Event Coordination - Service Standards - Operations Oversight

Certification

  • Illinois Real Estate Broker License - IDFPR
    September 2026

Timeline

Hospitality Manager

Puttshack
06.2025 - Current

Bartender/Server

Ignite Gaming Lounge
03.2025 - 02.2026

Administrative Assistant

Capstone Logistics
04.2023 - 03.2025

Customer Service Representative

ENTERPRISE
05.2021 - 04.2023

Registration

ADVOCATE GOOD SAMARITAN HOSPITAL
06.2019 - 05.2021
Arleth Valdovinos