Arlett Fernandez
Miami,FL
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Highly knowledgeable Immunization Specialist with experience in administering vaccinations and providing health education to diverse populations. Skilled in maintaining accurate vaccination records, adhering to compliance regulations and delivering exceptional patient care. Strong ability to collaborate with healthcare teams, demonstrating skills in communication and problem-solving. Significant impact made by implementing efficient immunization protocols leading to improved health outcomes.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Pharmacy Technician
Sknv Pharamcy
Deerfield, FL
02.2025 - Current
- Assisted pharmacists in preparing and dispensing medications to patients.
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Managed inventory levels to ensure timely availability of medications and organized stock for efficient retrieval.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Managed customer accounts and processed transactions accurately.
- Assisted customers with inquiries and resolved issues promptly.
- Educated customers about products and services to enhance satisfaction.
- Maintained detailed records of customer interactions and transactions to support improved service and future reference.
- Maintained a clean and safe work environment according to pharmacy standards.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Verified expiration dates on medications to guarantee dispensing of safe, unexpired products.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified prescriptions and drug labels, documents and packages.
- Monitored prescription refill requests and communicated with patients regarding their status.
Pharmacy Technician
Walgreens
Miami, FL
11.2022 - 02.2024
- Assisted pharmacists in preparing and dispensing medications, contributing to timely patient care.
- Processed prescriptions accurately to meet diverse customer needs, ensuring patient safety and satisfaction.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Operated pharmacy software to enter patient information and prescription details.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to prevent dispensing expired products, maintaining compliance and safety standards.
- Managed inventory levels, ensuring medications were well-stocked and organized.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Medical Receptionist
Aids Healthcare Foundation
Miami
01.2021 - 10.2022
- Greeted patients to create a welcoming environment at Aids Healthcare Foundation.
- Scheduled appointments and managed patient records efficiently for smooth operations.
- Verified insurance details and collected necessary patient information accurately.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Assisted in processing referrals and managing follow-up appointments for patients.
- Handled patient inquiries and resolved issues promptly to ensure satisfaction.
- Managed office phone lines by checking voicemails, returning calls, and directing messages to team members for effective communication.
Front Desk Receptionist
Hilton Hotel & Resorts
Miami, FL
05.2016 - 12.2020
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in resolving guest inquiries and concerns with professionalism and courtesy, improving customer satisfaction.
- Managed a high volume of incoming calls, directing them to appropriate departments with professionalism and courtesy.
- Maintained accurate records of appointments and client interactions using office management software.
- Coordinated communication between departments to streamline service delivery and enhance guest experience.
- Coordinated communication between departments, facilitating smooth operational workflows.
- Prepared meeting rooms for presentations by organizing necessary equipment, seating arrangements, and catering services.
Education
Medical Assistance - Medical Assistance
Miami Dade College
Miami, FL07.2026
High School Diploma -
Miami Beach Senior High
Miami Beach, Florida06.2015
Skills
- Medication dispensing
- Medication management
- Pharmaceutical calculations
- Pharmacy software
- Insurance verification
- Customer service
- Workflow optimization
- Data entry
- Customer service
- Patient education
- Team collaboration
- HIPAA regulations
- HIPAA regulations
Certification
Licensed Pharmacy Technician
CPR Licensed
Immunization Licensed
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Education and Training
true
Timeline
Pharmacy Technician
Sknv Pharamcy
02.2025 - Current
Pharmacy Technician
Walgreens
11.2022 - 02.2024
Medical Receptionist
Aids Healthcare Foundation
01.2021 - 10.2022
Front Desk Receptionist
Hilton Hotel & Resorts
05.2016 - 12.2020
Medical Assistance - Medical Assistance
Miami Dade College
High School Diploma -
Miami Beach Senior High