Arlette Canaan
South Jordan,UT
Summary
Dynamic Sales Consultant with a proven track record at Autonation Honda Valencia, excelling in customer relationship management and negotiation techniques. Expert in cultivating long-term client relationships, driving sales growth, and enhancing customer satisfaction through exceptional service and attention to detail. Committed to delivering tailored solutions that meet diverse client needs.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Jerry Seiner Buick GMC
South Jordan, UT
01.2025 - Current
- Developed key customer relationships to increase sales.
- Analyzed customer needs and identified solutions to meet their requirements.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Consultant
Autonation Honda Valencia
Valencia, CA
03.2019 - 01.2024
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
- Analyzed customer needs and preferences to recommend appropriate products.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Provided detailed product information to customers, including features, prices, and availability.
- Established long-term relationships with key contacts at client companies.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Developed key customer relationships to increase sales.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Identified customer needs by asking questions and advising on best solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recommended process improvements that could enhance sales performance.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Addressed customer questions and concerns regarding products and services.
- Maintained accurate records of all sales activities in the CRM system.
Education
Associate of Science - Paralegal Studies
Everest College
West Valley City, UT06-2008
Skills
- Customer relationship management
- Negotiation techniques
- Customer service
- Team member motivation
- Attention to detail
- Customer relations
- Relationship building
- CRM proficiency
- Excellent communication
- Customer retention abilities
- Adaptability and flexibility
- Sales strategies
- Continuous improvement
- Problem-solving
- Team collaboration
- Objection handling
- Value-based selling
- Sales closing
Timeline
Sales Consultant
Jerry Seiner Buick GMC
01.2025 - Current
Sales Consultant
Autonation Honda Valencia
03.2019 - 01.2024
Associate of Science - Paralegal Studies
Everest College
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