Arlinda Hopson
Antioch,CA
Summary
Dedicated Administrative and Human Resources professional with extensive federal service, specializing in retirement counseling and benefits administration. Expertise in managing complex personnel actions and procurement processes, delivering compassionate support during sensitive situations, and improving operational workflows.
Overview
2027
2027
years of professional experience
Work History
Administrative Assistant (Remote)
Dr. Carole McKinley-Alvarez Consulting
- Current
- Coordinated daily appointment scheduling and calendar management for Dr. McKinley-Alvarez's client consultations, ensuring timely and organized client interactions.
- Managed scheduling and appointments for client consultations and meetings.
- Acted as primary contact for scheduling requests, optimizing client flow and enhancing overall appointment efficiency.
- Coordinated communication between clients and the consulting team effectively.
- Prepared and organized documents for client presentations and reports.
Human Resources Specialist
Department of the Treasury, Financial Management Service
San Francisco, CA
01.2000 - 01.2013
- Reviewed and processed personnel actions (new hires, transfers, separations) ensuring compliance with federal HR regulations to maintain operational integrity.
- Counseled employees on CSRS/FERS retirement options, providing personalized support to ensure informed decision-making.
- Processed death benefit claims with sensitivity and accuracy during difficult family circumstances.
- Reduced processing time by 50% through digitization and standardized administrative workflows.
- Managed Purchasing Card program, reconciling monthly statements to uphold budgetary constraints and streamline procurement processes.
Employee Benefits Plan Assistant
Department of Labor
San Francisco, CA
01.1999 - 01.2000
- Administered the Employee Retirement Income Security Act of 1974 (ERISA).
- Reviewed and ensured compliance with annual report forms (5500 series) submitted by covered plans.
- Supported audits and investigations of ERISA violations through technical and clerical assistance.
Personnel Technician
Military Sealift Command Pacific
Oakland, CA
01.1989 - 01.1998
- Processed personnel actions and retirement transactions, ensuring compliance with federal regulations and timely processing.
- Maintained personnel records and facilitated HR operations, enhancing departmental organization and accessibility.
- Assisted with employee grievances and appeals, contributing to the resolution of EEO-related administrative matters.
Retirement Clerk
Naval Supply Center
Oakland, CA
01.1985 - 01.1989
- Processed retirement documentation, ensuring accuracy and compliance with regulations.
- Provided comprehensive administrative support for federal HR and benefits programs, facilitating employee access to benefits.
- Processed supply orders using inventory management systems efficiently.
- Maintained accurate records of stock levels and shipments daily.
- Assisted in coordinating logistics for incoming and outgoing materials.
Education
High School Diploma -
Kennedy High School
Richmond, CA01-1983
Skills
- Appointment scheduling
- Document Preparation
- Client Onboarding Support
- Travel Coordination
- Customer Service & Employee Relations
- HR compliance
- Personnel Actions & Records Management
- Claims Processing Coordination
- Budget Management
- Training coordination
- Process improvement
Timeline
Human Resources Specialist
Department of the Treasury, Financial Management Service
01.2000 - 01.2013
Employee Benefits Plan Assistant
Department of Labor
01.1999 - 01.2000
Personnel Technician
Military Sealift Command Pacific
01.1989 - 01.1998
Retirement Clerk
Naval Supply Center
01.1985 - 01.1989
Administrative Assistant (Remote)
Dr. Carole McKinley-Alvarez Consulting
- Current
High School Diploma -
Kennedy High School