Arline Holmes
Central Methodist University
New Franklin,MO
25
years of professional experience
Experienced with managing document workflows and ensuring compliance with regulatory standards. Utilizes document control systems to maintain accuracy and streamline processes. Knowledge of industry best practices in document management and effective communication skills.
Professional Document Coordinator with strong focus on accuracy and efficient document management. Skilled in organizing, maintaining, and tracking documentation, ensuring compliance with regulatory standards. Known for collaborative teamwork and adaptability to changing project needs. Proven ability to contribute to successful project outcomes and enhance operational workflows.
Work History
Financial Aid Document Coordinator
5 Years- Retrieved FAFSA information from Department of Education using university software to ensure timely processing of student financial aid applications.
- Reviewed FAFSAs for completeness and accuracy, coordinating with students to obtain necessary documents for eligibility determination.
- Review all received documents for accuracy and process through Department of Education systems and/or University systems.
- Assisted with various office tasks to ensure smooth operations, including answering inquiries and managing documents. - answering telephones, emails, and in person inquiries, filing, faxing, imaging, creating Excel spreadsheets and Word/Adobe documents.
Customer Service Representative
1 Year 6 Months- Reviewed paper claims for accuracy and coded for submission, ensuring compliance with standards
- Review paper claims for accuracy and code for submission
- Review/compare accounting information spreadsheets for accuracy
- Handled essential office responsibilities to maintain workflow efficiency of filing, faxing, imaging and copying; sorting mail for imaging/submission to appropriate departments
Count Room Clerk
4 Years- Removed and replaced slot machine cans in compliance with company and industry standards
- Sorted and counted funds received using industry standard counting machines and software. received manually and using industry standard counting machines and software
- Collaborated with security team to ensure compliance with gaming regulations and procedures.
Client Services Generalist
2 Years 11 Months- Assisted clients with testing, results, and supply inquiries to ensure timely service delivery
- Coordinate with reference laboratories for processing, testing, and reporting of results
- Verified accuracy of manually entered processed orders to maintain compliance and quality standards
- Perform courier services for in-town clients during overnight hours
- Process clinical specimens and order testing to be performed
- Maintain company and Federal guidelines regarding patient information
- Verify accuracy of manual entry processed orders
- Performed various office tasks including filing, faxing, and copying of filing, faxing, copying, and imaging; use of multi-line telephone system
Secretary
14 Years- Management and dissemination of Federally protected patient information and records, maintaining and updating filing system and storage/retrieval of records
- Explained policies, procedures, and account information to patients and families during admission and throughout treatment to enhance understanding and compliance
- Prepared patient account information for timely insurance claim submissions to ensure accurate reimbursements
- Drafted and composed correspondence for patient communication and administrative purposes.
- Handled payment transactions accurately for patient accounts and services.
- Performed general office duties including filing, faxing, copying, imaging, and managing multi-line telephone system to support efficient office operations
Education
High School Diploma
Bachelor of Arts
Secondary Education
Skills
Document management
Data entry accuracy
Document organization
Data analysis
Tracking document flow
Document processing
Compliance oversight
Personal Information
Work Permit: Authorized to work in the US for any employer
Section name
Authorized to work in the US for any employer
Timeline
Financial Aid Document Coordinator
Central Methodist University
09.2021 - CurrentRead More
Customer Service Representative
ASI Flexible Benefits
02.2020 - 08.2021Read More
Client Services Generalist
Boyce & Bynum Pathology Laboratories
03.2016 - 02.2019Read More
Count Room Clerk
Isle of Capri Hotel Casino Boonville
02.2016 - 02.2020Read More
Secretary
Boonville Valley Hope
10.2001 - 10.2015Read More
Columbia College
Bachelor of Arts
Read More
New Franklin High School
High School Diploma
Read More