Arlinson Hernandez
Oakland,CA
Summary
With experience spanning Amazon, USPS, and Jack in the Box, I have built a strong track record of leadership, operational excellence, and adaptability. I have led teams, trained new hires, managed high-volume workflows, solved technical and logistical challenges, and maintained safety, accuracy, and efficiency in fast-paced environments. My bilingual communication skills, combined with expertise in inventory management, equipment operation, and process improvement, position me to take on greater responsibility and deliver results at the next level.
Overview
2026
2026
years of professional experience
Work History
Associate
Amazon
Brisbane, CA
2024 - Current
Amazon – Process Guide
- Progressed from Packer to Dispatch, gaining hands-on experience in stowing, staging, RTS handling, problem-solving, and workflow optimization.
- Led morning operations (7:00 a.m.–10:00 a.m.), consistently maintaining TPH above 100, training new hires, assigning K-Nets through Dojo, and executing plans via Herald.
- Managed injection schedules at 11:20, 14:20, and 18:20, ensuring strict adherence to start times and operational efficiency.
- Operated as acting shift lead in the absence of leadership, overseeing smooth operations and team coordination.
- Developed technical skills including clearing jams, monitoring induct dwell, and understanding the full process from packing to customer delivery.
- Proactively sought learning opportunities from management to enhance operational knowledge and team performance.
Mail Handler
United States Postal Service, USPS
Oakland, CA
2023 - 2024
Mail Handler
- Managed the timely dispatch of mail routes, processing over 40,000 envelopes daily while preventing machine jams and ensuring smooth workflow.
- Operated and maintained route machines, progressing from one to two routes per day; skilled in troubleshooting jams and replacing broken belts.
- Organized and labeled trays for accurate routing, double-checking work to guarantee correct addresses and on-time delivery.
- Recognized as a top performer, consistently completing two full routes daily for cities including San Francisco, Oakland, and Lafayette.
Team Lead
Jack in the Box
Oakland, CA
2020 - 2022
Jack in the Box – Team Lead
- Started as a cashier and quickly cross-trained on fryer and grill operations, demonstrating initiative and adaptability.
- Promoted to Team Lead, overseeing shift operations including assigning breaks, verifying cash register balances, and ensuring workplace safety compliance.
- Enforced safety and uniform standards, including proper footwear and equipment use.
- Trained and mentored new hires in multiple operational roles to build team skill sets and efficiency.
- Managed weekly inventory and freezer stocking; accurately forecasted product needs based on sales trends to reduce waste and maintain stock levels.
- Excelled in role by continuously learning new skills and sharing knowledge to enhance team performance.
Education
Fremont High School
Oakland, CA03.2023
Skills
- Bilingual – Fluent in English and Spanish, enabling effective communication with diverse teams and customers
- Leadership & Team Management – Led shifts, delegated tasks, assigned breaks, and ensured operational goals were met
- Training & Development – Trained new hires across multiple roles, fostering team growth and performance
- Time Management – Coordinated schedules, met strict deadlines, and maintained productivity under pressure
- Workflow Optimization – Monitored TPH, reduced downtime, and streamlined processes for efficiency
- Equipment Operation & Troubleshooting – Operated and maintained route machines, fryers, grills, and conveyor systems; skilled in clearing jams and minor repairs
- Inventory Management – Accurately tracked stock levels, managed deliveries, and forecasted product needs to prevent shortages or waste
- Cash Handling & Accuracy – Balanced registers, ensured correct till amounts, and prevented financial discrepancies
Timeline
Associate
Amazon
2024 - Current
Mail Handler
United States Postal Service, USPS
2023 - 2024
Team Lead
Jack in the Box
2020 - 2022
Fremont High School