Results-driven Assistant Store Manager with extensive experience in retail operations and team leadership. Skilled in inventory management, sales strategy development, and fostering a positive team environment to drive customer satisfaction and operational excellence.
Work History
Assistant Store Manager
7 Years 9 Months
Caseys's General Stores | 01.2019 - Current
Managed daily operations to enhance customer service and maintain store efficiency.
Developed promotional strategies to increase foot traffic and drive store sales.
Implemented inventory management systems to optimize stock levels and reduce waste.
Led daily operations to enhance customer service and ensure store efficiency.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Collaborated with management on budgeting and financial planning for store initiatives.
Verified adherence to safety regulations and company policies, supporting operational standards across daily activities.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Fostered a positive team environment through effective communication and conflict resolution skills.
Launched staff engagement, gender diversity and cultural programs in addition to a robust reporting tool that increased operational quality.
Cocktail Waitress
1 Year 5 Months
First Council Casino | 03.2017 - 08.2018
Maintained knowledge of cocktail menu and specials to enhance guest experience.
Provided exceptional customer service by efficiently taking and delivering drink orders.
Collaborated with bartenders to ensure timely preparation and delivery of beverages.
Coordinated simultaneous table responsibilities and task prioritization to deliver consistent, guest-focused service.
Trained new staff on service standards, menu offerings, and operational procedures.
Implemented strategies to improve order accuracy and reduce wait times during peak hours.
Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
Meat Cutter
8 Months
Creekstone Farms Premium Beef | 05.2016 - 01.2017
Operated band saws and other cutting tools to support accurate meat portioning and preparation.
Maintained compliance with safety and sanitation standards throughout processing.
Trained new staff on proper meat handling techniques and equipment usage.
Collaborated with team members to optimize workflow efficiency during peak periods.
Operated band saws and other cutting tools to ensure precise meat cuts.
Inspected meat quality for freshness, tenderness, and overall presentation before packaging.
Streamlined inventory management processes to reduce waste and improve stock levels.
Education
High School Diploma
Brigham High | Utah | 05-2008
Skills
Retail operations
Inventory control
Sales strategy
Customer engagement
Customer engagement
Sales analysis
Store organization
Team collaboration
Team leadership
Problem-solving
Customer relations
Multiple certificates in the company
Achieved Number one store in the company out of 3000 stores all over the U.S. Also received many more certificates for multiple thing around the store.