Armani Bowser
St. Petersburg,FL
Summary
Customer-focused professional with two years of experience in service environments. Demonstrates strong communication and problem-solving skills while managing multiple responsibilities. Committed to continuous learning and development through Year Up, aiming to enhance team performance and foster positive customer interactions.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Hungry Howies Pizza & Subs
2026.08 - Current
- Delivered hot food orders promptly using efficient route planning and strong time management.
- Verified order accuracy before departure to reduce delivery errors and customer complaints.
- Communicated clearly with kitchen staff to coordinate timely order preparation and handoff.
- Managed cash and card transactions while maintaining accurate receipts and closeout records.
- Provided courteous customer service during drop-offs, addressing questions and delivery concerns professionally.
Client Services Representative
Merrill Lynch
2025.07 - 2026.05
- Resolved client inquiries and issues promptly, ensuring high levels of client satisfaction.
- Utilized CRM systems to track client interactions and follow-ups effectively.
- Collaborated with other departments to develop ways to increase customer satisfaction.
- Assisted clients with navigating online platforms and tools, enhancing their overall experience with the company's resources.
- Partnered with other departments to create strategies that enhanced customer satisfaction.
Banking and Customer Service Intern
Year Up United
2024.01 - 2025.07
- Resolved customer inquiries through phone and email with accurate, professional communication.
- Documented service interactions in tracking systems to maintain complete, organized records.
- Escalated complex issues to appropriate teams while protecting service quality and response speed.
- Enabled efficient processing of customer requests for timely resolution. and routed cases to correct departments.
- Coordinated scheduling details and confirmed appointments with careful attention to accuracy.
Retail Sales Associate
AutoZone
2024.11 - 2025.04
- Recommended and sold complementary products to ensure customers had everything needed for intended use.
- Maintained organized inventory to support optimal stock levels and product availability.
- Operated point-of-sale system efficiently for processing transactions and returns.
- Provided product knowledge and recommendations to improve customer satisfaction.
- Recommended and sold complementary products to ensure customers had all necessary items for intended use.
Park Area Ambassador
Busch Gardens
2022.12 - 2023.07
- Engaged guests through exceptional service and promotion of park services, enhancing overall guest experience.
- Assisted in organizing events, ensuring seamless execution and maximizing guest enjoyment.
- Collaborated with team members to maintain cleanliness and safety standards throughout the park.
- Adapted quickly to changing environments, resolving issues effectively during peak times.
Education
High School Diploma -
Dr. Kiran C. Patel Highschool
Tampa, FL2024-05
Certificate of Completion - Banking And Customer Service
Year Up United
Tampa, FL2025-07
Skills
- Customer service
- Problem resolution
- Product recommendations
- Attention to detail
- Time management
- Prioritization
- Professional communication
Timeline
Delivery Driver
Hungry Howies Pizza & Subs
2026.08 - Current
Client Services Representative
Merrill Lynch
2025.07 - 2026.05
Retail Sales Associate
AutoZone
2024.11 - 2025.04
Banking and Customer Service Intern
Year Up United
2024.01 - 2025.07
Park Area Ambassador
Busch Gardens
2022.12 - 2023.07
High School Diploma -
Dr. Kiran C. Patel Highschool
Certificate of Completion - Banking And Customer Service
Year Up United