Armani Carrasco
Customer Service Associate
Bethlehem PA
Summary
Knowledgeable and dedicated customer service professional with extensive experience retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Fatal Esthetics
Bethlehem , PA
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Cashier
KFC Restaurant
Bethlehem , PA
04.2021 - 01.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Liberty High School
Bethlehem, PA06.2022
Skills
- Data Entry and Database Software
- Customer Complaint Resolution
- Greeting and Seating Clients
- Visitor and Customer Relations
- Security Awareness
- Positive Attitude and Energetic
Certification
- OSHA certified in general industry safety and health
- CPR and AED certified
- certified in NIMS 100-800
Languages
English
Native or Bilingual
Timeline
Receptionist
Fatal Esthetics
02.2022 - Current
Cashier
KFC Restaurant
04.2021 - 01.2022
High School Diploma -
Liberty High School
- OSHA certified in general industry safety and health
- CPR and AED certified
- certified in NIMS 100-800
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