Summary
Overview
Work History
Education
Skills
Timeline
Manager

Armani Davis

Indianapolis,IN

Summary

Dynamic Manager with a proven track record at Dairy Queen Grill & Chill, enhancing customer satisfaction and resolving staff conflicts effectively. Skilled in complex problem-solving and team leadership, I excel in optimizing team performance and ensuring high-quality service delivery. Demonstrated expertise in inventory and cash control, underpinning a results-driven approach to business operations. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Manager

Dairy Queen Grill & Chill
06.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

High School Diploma -

Pike High School
Indianapolis, IN
06.2023

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Negotiation
  • Teamwork and Collaboration
  • Computer Skills
  • Decision-Making
  • Customer Service

Timeline

Manager

Dairy Queen Grill & Chill
06.2022 - Current

High School Diploma -

Pike High School
Armani Davis