ARMANI L. JOHNSON
Columbus,Ohio
Summary
Seven plus years of sales, customer service and leasing experience. Skilled in time management and the ability to collaborate with a team to achieve company goals. Ability to use computer and software applications including billing system, ability to prioritize and organize effectively.
Overview
12
12
years of professional experience
Work History
Leasing Office Agent
Barrington Square Apartments
Westerville, Ohio
04.2023 - 12.2024
- Facilitated smooth move-ins and move-outs by coordinating schedules and communicating expectations clearly with tenants.
- Prepared lease agreements and ensured accuracy of all documentation prior to tenant signing
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Supported property manager with administrative tasks such as filing, data entry, and scheduling appointments.
Inbound Sales Representative
Charter Communications
Columbus, Ohio
02.2017 - 09.2022
- Uncovered customer’s needs, created solutions, and resolved problems.
- Processed billing payments with ICOMS and CRM billing system.
- Applied the appropriate sales techniques and demonstrate sustained achievement of sales goals with 30-50 calls a day.
Crew Lead
Heidi’s Helping Hands, LLC
Columbus, Ohio
07.2013 - 07.2017
- Scheduled Orientation, trained new crew members to perform specific custodial work such as cleaning, mopping, and sanitizing.
- Provided excellent familiarity of handling and disposing of hazardous materials and blood borne pathogens correctly.
- Cleaned facilities, equipment furniture, exam rooms, and bathrooms.
Crew Member
McDonalds
Delaware, Ohio
07.2012 - 04.2014
- Maintained ambitious standards of customer service during high-volume, fast-paced operations.
- Managed currency and credit transactions quickly and accurately.
- Resolved complaints promptly and professionally.
- Followed procedures for safe food preparation, assembly, and presentation.
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Organizational skills
- Schedule management
Timeline
Leasing Office Agent
Barrington Square Apartments
04.2023 - 12.2024
Inbound Sales Representative
Charter Communications
02.2017 - 09.2022
Crew Lead
Heidi’s Helping Hands, LLC
07.2013 - 07.2017
Crew Member
McDonalds
07.2012 - 04.2014