Armani Milus
Arlington,TX
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
4
4
years of professional experience
Work History
Clinic Admin Coordinator
UnitedHealthcare
10.2023 - 01.2024
- Benefits verification will review patient insurance information to determine appropriate eligibility and costs for patient.
- review and submit insurance prior authorization to the appropriate insurance organizations and obtain coverage for patients
- medical documentation will review, upload, and route patient documents as they are received
Customer Service Advocate
Teleproformance
02.2022 - 01.2023
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Tracked customer service cases and updated service software with customer information.
- Answered constant flow of customer calls with minimal wait times.
Senior Patient Care Coordinator
Alliance RX Walgreens Prime
06.2020 - 02.2022
- Collaborated closely with physicians regarding treatment plans, ensuring continuity of care and seamless transition between care providers.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Implemented new electronic medical record system, increasing accuracy in documentation and enabling easier access to patient information.
- Enhanced communication between healthcare providers and patients, ensuring timely delivery of test results and updates.
Education
Associate of Science - Nursing
Prairie View A & M University
Prairie View, TX05.2024
Skills
- Schedule Coordination
- Patient Scheduling
- Presentation Design
- Insurance verification
- Customer Service
- Excel
Timeline
Clinic Admin Coordinator
UnitedHealthcare
10.2023 - 01.2024
Customer Service Advocate
Teleproformance
02.2022 - 01.2023
Senior Patient Care Coordinator
Alliance RX Walgreens Prime
06.2020 - 02.2022
Associate of Science - Nursing
Prairie View A & M University