ArMarna Wilson
Girard,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Texas Roadhouse
Niles, OH
06.2022 - 03.2023
- Provided menus and answered questions about menu items and specials.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Answered telephone to provide dining information and take reservations.
Restaurant Hostess
Buffalo Wild Wings
Austintown, OH
05.2021 - 12.2021
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Psychology
Ohio Christian University
Circleville, OH05-2027
High School Diploma -
Girard Sr High School
Girard, OH05-2023
Skills
- High-volume dining
- Guest Relations Management
- Reservation coordination
- Active Learning
- Relationship Building
- Customer Service
Affiliations
- National Beta Club
- ASL Club
- Soccer
- Track and Field
- Cheer
References
References available upon request.
Timeline
Restaurant Hostess
Texas Roadhouse
06.2022 - 03.2023
Restaurant Hostess
Buffalo Wild Wings
05.2021 - 12.2021
Psychology
Ohio Christian University
High School Diploma -
Girard Sr High School