Islande Barton
Saint Augustine,FL
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Holiday Inn
Saint Augustine, FL
01.2024 - 07.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Restaurant Hostess
Renaissance Hotel
Saint Augustine, FL
06.2021 - 01.2024
- Greeted customers and escorted them to their tables.
- Balanced cash register at end of shift according to established procedures.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Monitored dining area to assess server capacity and estimate wait times.
Education
High School Diploma -
Saint Augustine High School
Saint Augustine, FL05-2019
Skills
- Dining customer service
- High-volume dining
- Table setting arrangements
- Conflict Resolution
- Dining crew workflow optimization
- Greeting guests
- Table Bussing
- Special dietary requirements
- Cash Handling
- Effective customer upselling
- Relationship Building
Timeline
Restaurant Hostess
Holiday Inn
01.2024 - 07.2024
Restaurant Hostess
Renaissance Hotel
06.2021 - 01.2024
High School Diploma -
Saint Augustine High School
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