Ilerioluwa Tolu Ogundaisi
Canton
Summary
Experienced in coordinating with kitchen staff to ensure special orders and dietary restrictions are effectively communicated, contributing to overall customer satisfaction. Proficient in performing essential opening and closing duties, including restocking supplies and maintaining cleanliness in work areas. Demonstrated ability to manage customer inquiries through various communication channels while supporting front-of-house operations by greeting guests and assisting servers with clean-up tasks.
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Cracker Barrel
Belleville
01.2025 - 05.2025
- Informed kitchen staff of any special orders or dietary restrictions.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- I was first to greet the guests with a smile
- Answer any questions they had
- Cleaned up after the servers
Front Desk Receptionist
Wellness’s Home Care
Ann Arbor
06.2022 - 08.2022
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Faxed orders to doctors
Education
Father Gabriel Richard High School
Ann Arbor, Michigan06-2026
Skills
- Customer service
- Inventory management
- Scheduling appointments
- Communication skills
- Team collaboration
- Problem solving
- Attention to detail
- Restaurant layout design
- Reservation planning
- Waitlist management
- Kitchen staff coordination
- Greeting guests
- Scheduling
- Customer flow management
- Item promotion
- Safe food handling
- Strong multitasking
- Front-of-house display creation
- Cleanliness and hygiene
- Dining customer service
- Dining room management
- Guest seating rotation
- Table setting arrangements
- Reservation handling
- Conflict resolution
- Supply restocking
- Special dietary requirements
- Table bussing
- Active learning
- Table management
- Take-out service
- Memory retention
- Dining area maintenance
Languages
Yoruba
Native/ Bilingual
Timeline
Restaurant Hostess
Cracker Barrel
01.2025 - 05.2025
Front Desk Receptionist
Wellness’s Home Care
06.2022 - 08.2022
Father Gabriel Richard High School