Armelle Leumane
Glendale Heights,IL
Summary
Dynamic leader with proven expertise in operations and staff management, honed at Armelle African Hair and SGBC BANK. Excelled in enhancing customer satisfaction and team productivity through effective communication and time management. Skilled in project management, adept at driving performance and delivering high-quality service.
Overview
16
16
years of professional experience
Work History
Manager
Armelle African Hair
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Cashier
SGBC BANK
06.2009 - 07.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate In Cybersecurity - Cybersecurity And Defense
College of DuPage
Glen Ellyn, ILBachelor - Banking And Finance
Institut Supérieur of Management
Cameroon07.2011
Skills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Operations management
- Project management
Timeline
Manager
Armelle African Hair
05.2021 - Current
Customer Service Cashier
SGBC BANK
06.2009 - 07.2011
Associate In Cybersecurity - Cybersecurity And Defense
College of DuPage
Bachelor - Banking And Finance
Institut Supérieur of Management