Armeshia Coure
Nashville,TN
Summary
Dynamic and results-driven professional with extensive experience at Sun Diner, excelling in customer service and time management. Proven ability to enhance guest experiences while maintaining a clean and organized environment. Adept at multitasking and training new staff, ensuring high standards and operational efficiency in fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Sun Diner (TCRG)
Nashville, TN
03.2021 - Current
- Provide excellent customer service to high volume of daily customers
- Efficiently operate a great "turn and burn" time
- Ensure every guest's experience was pleasant
- Greet customers upon arrival, as well as help guide them to their designated seating area
- Take to go orders, ensure everything is boxed and bagged properly
- Provide assistance with retail and gift shop checkout
- Maintain running side work as well as keeping all necessary items stocked for the day
- Maintain a clean work area that was free from mess from customer's line of sight
- Thoroughly answer all customer questions, dietary restrictions, and allergy concerns.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages
- Trained new employees to perform duties.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Lead Bartender
Caney Fork River Grill
Nashville , TN
07.2011 - 03.2021
- Maintained a clean and well organized bar area
- Made all alcoholic drinks and poured draft beers for entire restaurant as well as serving a 15 seat bar counter and 6 table section
- Properly washed all glassware upon return to bar area
- Produced drinks in a timely manner to ensure customer satisfaction
- Served and ran my own food as well
- Was responsible for my own cash drawer ensuring all checks were cashed out and correct change was given at all times
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Worked private events and was requested by many returning parties to handle their event.
- Stocked bar as well as changed beer kegs as needed
- Cut fruit and made sure all garnishments were stocked and ready for each shift
Education
High School Diploma -
Stratford High School
Nashville, TN05-2006
Some College (No Degree) - Nursing
David Lipscomb University
Nashville, TNSkills
- Customer service
- Menu knowledge
- Time management
- Attention to detail
- Multitasking and prioritization
- Team Player
Accomplishments
- Selected to help with opening and training for the new Sun Diner opened in Gatlinburg TN. in 2023.
- Featured in the TC Whats my name Newsletter 7/2023
Languages
Spanish
Limited
Affiliations
- i own my own Mobile Bartending and Mixology company
Certification
- ABC certified
- Safe Bar Certified
References
References available upon request.
Timeline
Server
Sun Diner (TCRG)
03.2021 - Current
Lead Bartender
Caney Fork River Grill
07.2011 - 03.2021
High School Diploma -
Stratford High School
Some College (No Degree) - Nursing
David Lipscomb University
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