Armin Ahmetovic
Port Richey,FL
Summary
Organized and dependable leader with a proven track record of managing multiple tasks with a positive attitude and a willingness to take on added responsibilities to meet operational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CAP Process Assistant (L3)
Amazon
2024.09 - Current
- Coached and motivated a team of 30 associates, developing best practices and ensuring adherence to standard work processes.
- Organized, scheduled, and assigned tasks to ensure balanced workloads and meet throughput production metrics.
- Utilized active listening and communication skills to address and resolve associate concerns, escalating issues to leadership when necessary.
- Maintained clean and orderly work areas, adhering to safety procedures and reporting hazards to management.
Amnesty Floor Monitor
Amazon
2023.03 - 2024.09
- Supported inbound and outbound teams to achieve daily productivity goals by maintaining optimal floor health for Kiva A02-A05.
- Troubleshot and resolved issues with malfunctioning robotic drives, ensuring minimal disruption to operations.
- Mentored and trained new Amnesty Technicians on standard work processes and safety procedures.
Learning Ambassador
Amazon
2021.10 - 2024.09
- Supported and guided new learning ambassadors through mentorship and coaching. Trained over 200 associates, contributing to their professional growth. Also played a role in the development of CAP AMs during their STA.
Education
Bachelor of Science - Business Management
Colorado State University
Fort Collins, CO07.2026
Certificate - Business Administration
Naugatuck Valley Community College
Waterbury, CT05.2019
Skills
- Leadership and Team Management
- Process Improvement and Optimization
- Training and Development
- Advanced Problem Solving
- Safety Management
- Microsoft Office Proficiency
Certification
Lean Six Sigma White Belt
Six Sigma Council
September, 2024
Timeline
CAP Process Assistant (L3)
Amazon
2024.09 - Current
Amnesty Floor Monitor
Amazon
2023.03 - 2024.09
Learning Ambassador
Amazon
2021.10 - 2024.09
Bachelor of Science - Business Management
Colorado State University
Certificate - Business Administration
Naugatuck Valley Community College
Lean Six Sigma White Belt
Six Sigma Council
September, 2024
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