Armine Qahwajian
Granada Hills,CA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Costco Pharmacy
Northridge, California
05.2009 - Current
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted in training new employees on pharmacy procedures.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Restocked shelves with new supplies of medications as needed.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Organized work areas so that everything was easily accessible when needed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Provided customer service to patients by answering questions about medications and health-related topics.
Pharmacy Technician
Rite-Aid Pharmacy
Granada Hills, CA
06.1995 - 02.2009
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted in training new employees on pharmacy procedures.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Restocked shelves with new supplies of medications as needed.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Organized work areas so that everything was easily accessible when needed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Provided customer service to patients by answering questions about medications and health-related topics.
Education
Accounting
Los Angeles City College
Los Angeles, CA05-1993
Skills
- Data entry
- Medication preparation
- Inventory management
- Prescription filing
- Customer service
- Medication dispensing
- Communication skills
- Time management
- Problem solving
- Stocking shelves
- Drug classification
- Order verification
- Drug inventory management
- Medication labels
- Drug storage procedures
- Processing payments
- Patient confidentiality
- Sales techniques
- Effective communication
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Certification
- Certified pharmacy technician
- Initial certification Date: May 14, 2014
- Pharmacy Technician License number: TCH 31034
Timeline
Pharmacy Technician
Costco Pharmacy
05.2009 - Current
Pharmacy Technician
Rite-Aid Pharmacy
06.1995 - 02.2009
Accounting
Los Angeles City College