I’ve always been an overachiever starting with graduating early at sixteen. I then worked for about two years to save up to attend college. Currently hold a 3.2 grade point average, pursuing a future in medicine.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
New Balance Highland Village
Houston, TX
12.2024 - Current
Provided knowledgeable and friendly assistance to customers at every stage of the shopping and purchasing process.
Provided prompt and courteous assistance to customers in person and over the phone.
Directed customers to a variety of services after assessing their needs and making recommendations.
Communication with customers
Met with customers at the front of the store or in specific sections and offered assistance with merchandise selection, accessory selection, and purchase completion.
Accepted and processed payments made by cash, check, and credit card.
Listened to the needs of the customers in order to identify and recommend the best product options.
Sales Representative
AT&T
Houston, TX
05.2025 - 08.2025
Developed comprehensive product knowledge to effectively address customer inquiries and promote services.
Executed sales strategies to achieve quarterly targets and enhance customer retention rates.
Collaborated with team members to streamline sales processes and improve overall efficiency.
Conducted needs assessments to provide tailored solutions for diverse customer requirements.
Trained new hires on sales techniques and company policies, fostering a knowledgeable team environment.
Golf Associate
Topgolf Houston - Katy
Houston, TX
07.2024 - 12.2024
Instructed participants on the goals, procedures, and safety considerations for each activity in order to ensure that all campers had a positive experience.
Had an excellent attendance record and was always on time for work.
Gave clear instructions to activity and program participants in order to ensure their enjoyment and safety.
Gave staff members training on how to run events and follow safety procedures.
Sales Associate
Kids Foot Locker
New Orleans, LA
07.2023 - 09.2024
Used upselling techniques and offered product and service consultations.
Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.
Assisted customers in enrolling in loyalty programs and submitting paperwork.
Worked with other members of the sales team to meet group goals, frequently exceeding quotas by [Number]% or more.
Kept track of product, service, and company policy information so that I could help coworkers and customers.
Team Leader, Sales Operations, Warehouse Project M at Tractor Supply CompanyTeam Leader, Sales Operations, Warehouse Project M at Tractor Supply Company
Senior Customer Service Issue Resolution Specialist / Sales Representative at Humble Abode, Inc.Senior Customer Service Issue Resolution Specialist / Sales Representative at Humble Abode, Inc.