Arnaldo Colon
Raleigh,NC
Summary
Motivated with extensive customer service and sales experience. Bachelor's degree in communications with a Media concentration. Proficient/fluent in Russian and Spanish. Some experience in translating as well.
Overview
8
8
years of professional experience
Work History
Sales Associate
AutoZone
07.2023 - Current
- Worked with customers much of every shift, providing customer service by helping them find the right parts for their vehicles and navigate the store.
- Further helped customers by installing new car batteries and windshield wipers for them after purchase.
- Was able to efficiently use check-out registers and quickly learn how to handle each type of transaction.
- Performed cleaning duties within the store, including replacing all the trash bags, mopping, sweeping, dusting, etc.
- Helped to unload items during truck days and stocked shelves and ensured that the store looked good throughout the day.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided customer service in Spanish very often, as many customers only spoke Spanish.
Customer Service Associate
Cookout
05.2020 - 03.2021
- Primarily worked the drive-through, taking customer orders and payment at the window, as well as working the register and making sure orders were going out on time.
- Had good knowledge of the menu and it's combos, allowing me to inform customers regarding any questions or concerns they had.
- Worked milkshake station, as well as sometimes cleaning the floors and restocking products that we were running low on.
- Job required a lot of organizational skills and multitasking because of how many things I had to keep track of at once, especially when we would get very busy.
Translator
IMEMO
06.2017 - 08.2017
- Paid remote internship with Russian company.
- Translated online texts on company website from Russian to English.
- Reviewed and revised previously translated work.
Store Clerk
Pharmacia El Tuque
06.2016 - 08.2016
- Summer job while I stayed in Puerto Rico.
- Stocked shelves and kept track of inventory throughout the day.
- Cleaned the store, doing tasks such as sweeping, mopping, emptying trash, etc.
- Provided customer service in Spanish and helped customers navigate the store.
Education
Bachelor of Arts - Communications
North Carolina State University
Raleigh, NC12.2023
High School Diploma -
Penn-Griffin School For The Arts
High Point, NC05.2018
Skills
- Customer Service
- Point of Sale Operation
- Teamwork and Collaboration
- People Skills/Outgoing
- Flexible Schedule
- Can Speak Russian and Spanish
- Retail Merchandising
- Translating
Languages
Spanish
Professional Working
Russian
Professional Working
Timeline
Sales Associate
AutoZone
07.2023 - Current
Customer Service Associate
Cookout
05.2020 - 03.2021
Translator
IMEMO
06.2017 - 08.2017
Store Clerk
Pharmacia El Tuque
06.2016 - 08.2016
Bachelor of Arts - Communications
North Carolina State University
High School Diploma -
Penn-Griffin School For The Arts
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