Arnaldo Torres

• Overseeing and guiding sales associates, ensuring they meet performance standards and providing ongoing training and development.

• Ensuring high levels of customer satisfaction by addressing complaints, resolving issues, and ensuring associates provide friendly and efficient service.

• Monitoring and driving team performance to meet or exceed sales goals, tracking daily sales figures, and implementing strategies to boost performance.

• Conducted guidance and training initiatives for continuous development of sales staff.

• Led team to achieve sales targets efficiently.

• demonstrating leadership, achieving sales goals, maintaining a positive shopping environment, and ensuring operational efficiency.

• Receive, unpack, and label merchandise according to established procedures
• Conduct regular inventory checks to maintain accurate stock levels.
• Organize and maintain the stockroom for optimal efficiency
• Process shipments and coordinate with vendors to address any discrepancies.
• Greated customers and Provide in-depth product knowledge and style advice to customers, enhancing their shopping experience
• Maintained a professional and luxury customer service experience
• Processed customer purchases at checkout counter using cash register or (POS) system
• Maintained high standards of cleanliness in the stock room and sales floor environment

• Maintained accurate inventory records by regularly performing stock counts and audits
• Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate
• Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves
• Greeted customers and provided exceptional customer service
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change
• Kept back stock room & sales floor clean and organized for a smooth work environment