Arne Refvik
Bangor,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
The Vero At Bethlehem
Bethlehem, PA
05.2023 - 11.2023
- Enhanced residents'' well-being by providing compassionate care and assistance with daily tasks.
- Improved quality of life for elders by engaging them in meaningful conversations, activities, and social interactions.
- Facilitated safe mobility for elderly clients, reducing the risk of falls or injuries during daily activities.
- Managed household tasks such as meal preparation, laundry, and light cleaning to maintain a comfortable living environment for elders.
- Demonstrated patience while addressing memory loss-related challenges which resulted in reduced confusion among elders.
- Assisted with end-of-life care, providing emotional support and comfort to both elders and their families during difficult times.
- Served/prepared meals and assisted patients with eating tasks to support healthy nutrition.
Server
Pomfret Club
Easton, PA
08.2021 - 02.2023
- Enhanced member satisfaction by providing attentive service and anticipating members needs.
- Streamlined dining operations for improved efficiency with effective communication and coordination among staff members.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and members.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Reduced wait times, effectively managing reservations and seating arrangements.
- Trained new servers to uphold the club's standards in customer service, food handling, and overall professionalism.
- Resolved member complaints, addressing issues promptly to foster a positive dining experience.
CVS Health Store Associate
CVS Health
Bangor, PA
06.2018 - 07.2020
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Education
High School Diploma -
Bangor Area High School
Bangor05.2020
Skills
- Customer Service
- Staff Training
- Time Management Skills
- Reliability and Punctuality
- Effective Communication
- Upselling Techniques
Timeline
Server
The Vero At Bethlehem
05.2023 - 11.2023
Server
Pomfret Club
08.2021 - 02.2023
CVS Health Store Associate
CVS Health
06.2018 - 07.2020
High School Diploma -
Bangor Area High School