Arnes Silkovic
Summary
Hardworking professional, proficient with a wide range of computer systems, languages, tools, and testing methodologies. Strong knowledge of troubleshooting and resolving issues.
Overview
6
6
years of professional experience
Work History
Concierge
09.2018 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
Bachelor of Science - Information Technology
College of Westchester
White Plains, NY12-2022
Skills
- Customer service
- Highly adaptable
- Telephone Etiquette
- Time Management
- Tech-Savvy
- Team player mentality
- Strong interpersonal skills
- Multitasking and organization
- Effective problem solving
- Verbal and written communication
Timeline
Concierge
09.2018 - Current
Bachelor of Science - Information Technology
College of Westchester