Arneta Cato

• Provided excellent customer service in fast-paced dining environment.
• Organized and maintained dining area for optimal guest experience.
• Collaborated with kitchen staff to ensure timely food delivery.
• Processed customer orders accurately using point-of-sale system.
• Handled guest inquiries and resolved issues promptly and professionally.
• Maintained cleanliness and sanitation standards throughout the restaurant.
• Provided excellent customer service to ensure satisfaction.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Stocked service areas with supplies during slow periods.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Set up tables in between patrons to reduce wait times.

• Preparation (Setup): Organizing tables, setting up buffets, placing decorations, and preparing service stations according to floor plans or Banquet Event Orders (BEOs).
• Food and Beverage Service: Serving appetizers, clearing courses, pouring beverages (including coffee or alcohol), and catering to guest requests promptly.
• Guest Service: Greeting guests professionally, answering menu questions, and delivering high-quality service.
• Breakdown (Clean-up): Clearing tables, removing dishes and linens, cleaning the area, and returning the venue to its original state.

Required Skills and Qualifications

• Physical Stamina: Ability to stand/walk for long shifts and carry heavy trays.
• Communication: Interacting professionally with guests and working as a team with kitchen staff.
• Attention to Detail: Following specific, detailed instructions for event setup and service.
• Flexibility: Working varied hours, including nights, weekends, and holidays.