Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Timeline
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Arnetta D. Hood

Bridgeville,DE

Summary

Dedicated Facility Administrative Assistant seeking a Scheduling Coordinator position, offering extensive experience in office management and administrative functions. Proven track record of enhancing operational efficiency while fostering team success through effective communication and collaboration underscores a strong professional foundation. Recognized for adaptability and reliability, consistently contributing to a positive work environment that enhances overall team morale. Committed to leveraging exceptional organizational skills to streamline processes and drive productivity in fast-paced settings.

Overview

19
19
years of professional experience

Work History

Facility Administrative Assistant

Fresenius Kidney Care
01.2021 - Current
  • Perform a variety of secretarial duties, which include: managing a multi-line system, maintaining a filing system, completing forms and reports as required. Welcoming the patients and visitors with a professional and friendly demeanor. Scheduling transportation for the patients to their scheduled dialysis and access appointments. Arranging patient travel requests to attend another dialysis unit temporarily. Faxing, scanning, maintaining drug inventory, ordering supplies, payroll, month end reports, as well as auditing medical charts to ensure compliance with medical record standards. Handling department/facility accounts receivable and accounts payable. Maintaining Excel spreadsheets and ticklers of employees and physicians.
  • Fresenius Kidney Care (302)934-6342

Head Coach

Seaford School District
01.2009 - 01.2024
  • Head Coach for High School Girls Volleyball, and Head Coach for the High School Indoor and Outdoor Track and Field.

Dental Chauffer/Receptionist/Front Desk Dental Secretary

Milford State Service Center
01.2013 - 01.2017
  • Dental Chauffer: Transporting children from the school to the dental office and back
  • Dental Secretary: managed multi-line phone system, make confirmation calls for upcoming appointments, verify Medicaid eligibility in the system for scheduled appointments, filing, updating paperwork, making copies, compose emails, check clients in, and notifying the social workers the client has arrived for the appointment, while reviewing all forms filled out by clients for proper completion
  • open and closed the office ensuring the facility was ready for the next business day
  • Milford State Service Center 302-424-7230

Johnson's Bus Service
01.2007 - 01.2011
  • Picking up and dropping off students at the Woodbridge High School. While Mr. Johnson was serving with the armed forces, I maintained the transportation services, the payroll, and the maintenance scheduling.
  • Johnson's Bus Service: 302-858-8607

Education

Associates Degree - Health Information Technology

DeVry University
01.2015

General Business

Delaware Technical and Community College
01.2004

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Seaford Senior High School
01.1988

Skills

  • Goal-oriented under pressure
  • Academic skills development
  • Data analysis using spreadsheets
  • Knowledgeable in medical terminology
  • Expertise in ICD I and II coding
  • Insurance reimbursement processing
  • Regulatory health information management
  • Critical thinking skills
  • Human anatomy knowledge
  • Knowledge of medical coding practices

Awards

Dean's List each semester (G.P.A 3.5), Recognition of National Service - AmeriCorps

Volunteer Experience

Director of Cheer 2019-2021 *in charge of cheer office paperwork and fundraisers*

Mentor at the Phyllis Wheatley Middle School 2007-2009

Volunteer for Pop Warner Cheerleaders, Woodbridge School District 2005-2006

Ameri-Corps of Delaware 2001-2003

Planned Parenthood of Delaware 2001-2002

A.A.P.P (Alliance for Adolescence Pregnancy Prevention) 2000-2002

First State Community Action's after School Programs 2001-2004

Timeline

Facility Administrative Assistant

Fresenius Kidney Care
01.2021 - Current

Dental Chauffer/Receptionist/Front Desk Dental Secretary

Milford State Service Center
01.2013 - 01.2017

Head Coach

Seaford School District
01.2009 - 01.2024

Johnson's Bus Service
01.2007 - 01.2011

General Business

Delaware Technical and Community College

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Seaford Senior High School

Associates Degree - Health Information Technology

DeVry University
Arnetta D. Hood