Arniesha Dunn
Kansas City,MO
Summary
Dynamic phlebotomy professional with extensive experience at Quest Diagnostics, excelling in specimen collection and patient data entry. Proven track record in enhancing operational efficiency and patient satisfaction through innovative solutions and effective team collaboration. Skilled in regulatory compliance and technical problem solving, ensuring high-quality standards in laboratory environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomy Service Representative
Quest Diagnostics
Lenexa, KS
10.2022 - Current
- Entered patient information and test orders into computer systems accurately.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Followed all safety protocols when handling hazardous materials.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Maintained a clean, safe, and organized work environment.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
Phlebotomy Coordinator
University Of Kansas Health System
Kansas City, KS
01.2018 - 04.2022
- Directed activities of phlebotomy department.
- Ordered supplies and maintained an inventory of medical products required by the department.
- Evaluated phlebotomy team's work frequently and provided strategies for improvement.
- Identified opportunities to improve patient satisfaction scores through implementation of innovative solutions.
- Coordinated and oversaw daily team actions under direction of phlebotomy supervisor.
- Verified collection orders and communicated discrepancies to nurses.
- Assisted in resolving technical problems related to laboratory testing operations.
Site Coordinator
LabCorp
Kansas City , MO
05.2010 - 01.2018
- Facilitated communication between internal teams and external vendors.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Developed and implemented site policies and procedures to optimize operational efficiency.
- Identified opportunities for cost savings through efficient resource utilization.
- Coordinated and allocated equipment, supplies and staff for events.
Education
Advance Hospital Billing & Coding
Johnson County Community College
Overland Park, KS01-2022
Freight Broker
Johnson County Community College
Overland Park, KS10-2021
Project Management
University of Central Missouri
Warrensburg, MOSkills
- Patient data entry
- Laboratory safety
- Specimen collection
- Team collaboration
- Regulatory compliance
- Quality assurance
- Inventory management
- Technical problem solving
- Process improvement
- Training coordination
- Self motivation
- Reliability
- Time management
- Phlebotomy technician (PT)
- Customer service
- Problem solving
- Technical troubleshooting
Certification
Certified Phlebotomist
Timeline
Phlebotomy Service Representative
Quest Diagnostics
10.2022 - Current
Phlebotomy Coordinator
University Of Kansas Health System
01.2018 - 04.2022
Site Coordinator
LabCorp
05.2010 - 01.2018
Advance Hospital Billing & Coding
Johnson County Community College
Freight Broker
Johnson County Community College
Project Management
University of Central Missouri