Charles Taylor
Holly Springs,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills and excellent customer service relations.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Phlebotomy Service Representative
Quality Staffing Specialist
05.2023 - 07.2023
- Demonstrated excellent attention to detail when labeling specimens, reducing the risk of errors in test results.
- Achieved consistent positive feedback from patients through compassionate care and clear communication during phlebotomy procedures.
- Reduced patient wait times with effective appointment scheduling and time management skills.
- Provided exceptional customer service by addressing patient inquiries regarding testing procedures professionally and empathetically.
- Facilitated seamless communication between patients, medical staff, and laboratories to ensure accurate test results.
- Exhibited flexibility in adapting to various shifts based on staffing needs and clinic requirements.
Phlebotomy Service Representative
Rex UNC Health
03.2022 - 04.2023
- Demonstrated excellent attention to detail when labeling specimens, reducing the risk of errors in test results.
- Achieved consistent positive feedback from patients through compassionate care and clear communication during phlebotomy procedures.
- Reduced patient wait times with effective appointment scheduling and time management skills.
- Provided exceptional customer service by addressing patient inquiries regarding testing procedures professionally and empathetically.
- Facilitated seamless communication between patients, medical staff, and laboratories to ensure accurate test results.
- Exhibited flexibility in adapting to various shifts based on staffing needs and clinic requirements.
Phlebotomy Service Representative
LabCorp
06.2019 - 01.2022
- Demonstrated excellent attention to detail when labeling specimens, reducing the risk of errors in test results.
- Achieved consistent positive feedback from patients through compassionate care and clear communication during phlebotomy procedures.
- Reduced patient wait times with effective appointment scheduling and time management skills.
- Provided exceptional customer service by addressing patient inquiries regarding testing procedures professionally and empathetically.
- Facilitated seamless communication between patients, medical staff, and laboratories to ensure accurate test results.
- Exhibited flexibility in adapting to various shifts based on staffing needs and clinic requirements.
Education
Phleb
Wake Technical Community College
Raleigh, NC12.2017
High School Diploma -
Tarboro High School
Tarboro, NC06.1991
Skills
- Customer Service
- Attention to Detail
- Decision-Making
- Patient confidentiality
- Data Entry
- Patient Relations
- Workload Management
- Communication abilities
- Data entry proficiency
- Order of draw
- Blood collection techniques
- Lab equipment maintenance
Timeline
Phlebotomy Service Representative
Quality Staffing Specialist
05.2023 - 07.2023
Phlebotomy Service Representative
Rex UNC Health
03.2022 - 04.2023
Phlebotomy Service Representative
LabCorp
06.2019 - 01.2022
Phleb
Wake Technical Community College
High School Diploma -
Tarboro High School
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