Resina Dunn
Dallas,TX
Summary
Experienced Phlebotomist bringing many years of experience. Expert in venipuncture, capillary puncture, and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training on PATOS and company policies and procedures.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Phlebotomy Service Representative
Quest Diagnostics, Patient Services
Garland, Texas
02.2005 - Current
- Assisted with training new staff members on PATOS, policies, procedures, and techniques for collecting specimens.
- Collected blood samples from patients, ensuring adherence to safety protocols and maintaining specimen integrity.
- Communicated with patients to explain procedures and address concerns.
- Maintained cleanliness and organization of workstations to promote a safe and efficient working environment.
- Monitored inventory levels of phlebotomy supplies regularly.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Ensured compliance with HIPAA regulations when handling confidential patient data.
- Followed safety procedures while handling hazardous materials such as needles and biohazard waste.
- Organized patient information, collected specimens, labeled tubes and containers appropriately.
- Processed orders for supplies needed for specimen collections.
- Trained new staff members on policies, procedures, and techniques for collecting specimens.
- Collected blood samples using venipuncture and capillary techniques.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Delivered exceptional customer service by effectively communicating with patients to explain procedures and address concerns.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Ensured compliance with federal regulations governing laboratory procedures.
Education
High School Diploma -
West Mesa High School
Albuquerque, NM05-1995
Skills
- Problem solving
- Safety protocols
- Team training
- Patient interaction
- Communication
- Sample labeling
Certification
QVP Representive-Quest Diagnostics
Timeline
Phlebotomy Service Representative
Quest Diagnostics, Patient Services
02.2005 - Current
High School Diploma -
West Mesa High School