Dynamic healthcare professional with a proven track record at Brookdale Assisted Living, excelling in staff training and development, and compassionate caregiving. Skilled in HIPAA compliance and resident advocacy, I've significantly enhanced patient satisfaction and safety. Expert in clinical documentation and team leadership, I'm committed to improving healthcare delivery and outcomes. I take pride when I staff the building according to building needs and schedule. I ensure that the care for the residents is followed and maintained, allowing them to retain their dignity.
Overview
19
19
years of professional experience
Work History
Resident Care Coordinator
Brookdale Assisted Living
Dover De
11.2019 - Current
Scheduling,managing med techcaregivers cna, labeling products for residents, on call replacements follow care plan auditsCreate and maintain schedules for Certified Nursing Assistants, Certified Medication Technicians, and other care providersArrange or organize schedules for clients based on caregiver availability while ensuring consistency of staffingMonitor daily schedules to ensure staffing needs are fulfilledMaintain a strong knowledge of caregiver and client profilesBuild professional and compassionate relationship(s) with clients and staff to ensure excellent service deliveryEnsure accuracy of caregiver schedulesMaintain the upmost confidentiality around both client and caregiver informationFoster a positive workflow by keeping staff updated in regards to schedule conflictsWork in a home or office settingOn call phone weekends rotations of holidaysElopement drill, training, disaster plan training,Covid , inventory, curative testing , morning stand upCare plans, yearly reviews, personal solutions rep,
Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
Hired and trained new staff members on facility policies, patient care and medicine distribution
Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
Cna
Heritage Hall
Nassawadox Va
09.2005 - 01.2019
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Home Health Aide
Visting Angels
Virginia Beach, VA
04.2017 - 11.2018
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Data Entry Coordinator
Waterford
Va Beach
04.2015 - 11.2017
Maintained high levels of focus, entering large volumes of data accurately within tight deadlines.
Collaborated with cross-functional teams to ensure timely and accurate data input for various projects.
Optimized data storage by categorizing records according to established procedures and guidelines.
Enhanced data accuracy by meticulously reviewing and verifying entered information.
Certified Medication Technician
The Gardens
Va Beach Va
03.2013 - 01.2017
Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
Assisted in reducing medication errors by diligently cross-checking prescription information with patients'' medical histories.