Arnold Oliantus

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Dependable Consultant serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.

High Client Conversion Rate Accurate Case Qualification Exceptional Client Service

• Successfully convert a high percentage of initial client inquiries into active cases, directly impacting firm revenue.
• Effectively assess and qualify hundreds (or thousands) of potential cases by gathering detailed facts to determine legal viability—reducing unqualified leads and saving time for attorneys.
• Consistently maintain high client satisfaction scores by providing compassionate, clear, and prompt communication during a stressful time in clients’ lives.