Organized and motivated employee with remarkable people skills eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2025
2025
years of professional experience
Work History
Customer Account Specialist
JPMorgan Chase
San Antonio, TX
02.2024 - 09.2024
Provided exceptional customer service to customers with inquiries, complaints and requests.
Resolved customer issues in a timely manner while maintaining excellent customer relationships.
Investigated customer inquiries and disputes promptly and accurately.
Performed data entry into multiple software systems with high degree of accuracy.
Coverage Specialist
Arrive Logistics
San Antonio, Texas
10.2022 - 02.2023
Made daily outbound calls to carriers and offered them freight to move for us.
Negotiated rates and routes for current clients, and potential new clients.
Covered any leftover loads from days before.
Assisted with customer service by taking inbound calls and answering any questions that customers might have had.
Customer Service Dispatcher
Libemival Distribution LLC
McAllen, TX
Negotiate rates with current and new potential costumers to transport their product.
Assign and dispatch drivers to their corresponding routes.
Answer inbound calls and assisted costumers with any questions or issues.