Aron Flores
Nacogdoches,TX
Summary
Results-driven Business Account Executive specializing in client relationship management and tailored solutions. Expertise in lead generation and business growth through strategic communication and negotiation. Committed to enhancing client satisfaction and retention while managing multiple accounts and collaborating with teams to improve service delivery.
Overview
21
21
years of professional experience
Work History
Business Account Executive
Optimum
Nacogdoches, TX
02.2024 - Current
- Managed client relationships to enhance satisfaction and drive retention.
- Developed tailored business solutions that aligned with client needs and objectives.
- Conducted market research to uncover new business opportunities and inform strategic decisions.
- Collaborated with internal teams to streamline service delivery processes.
- Presented product offerings and services to prospective clients and stakeholders.
- Resolved customer complaints in a timely manner to ensure satisfaction.
- Generated leads by networking at trade shows, conferences, and other events.
- Negotiated contracts with new accounts, ensuring favorable terms and conditions.
- Created customized presentations tailored to the individual needs of each client.
Small Business Owner
Pilgrim Pride
Nacogdoches, Texas
01.2018 - 01.2024
- Managed inventory to ensure stock availability for production needs.
- Developed schedules to optimize workflow and meet customer demand.
- Oversaw daily operations of small business including customer service and financial management.
- Created budgets and monitored expenses to stay within budget limits.
- Ensured compliance with applicable laws and regulations while running the business.
- Advised employees on best practices regarding safety protocols and procedures.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Led recruitment, hiring, training, and development of staff.
Dealer Sales Representative
CU Lending Edge
Los Angeles, California
01.2015 - 01.2018
- Developed strong relationships with automotive dealers to promote financing options.
- Assisted dealers in completing loan applications and gathering required documentation.
- Conducted product training sessions for dealer staff on financing programs and services.
- Managed dealer accounts to facilitate timely communication and efficient issue resolution.
- Provided feedback to management on dealer needs and industry changes.
- Developed and maintained relationships with existing customers to ensure repeat business.
- Developed strategies to enhance sales volume and profitability within assigned territory.
- Followed up regularly with dealers via phone calls or emails to ensure high levels of customer satisfaction.
- Resolved dealer complaints related to product quality and service issues to maintain strong dealer relationships.
Insurance Sales Representative
State Farm
Nacogdoches, TX
01.2005 - 01.2015
- Generated new business through cold-calling, networking, and referrals, expanding client base.
- Educated clients on insurance products and their benefits to facilitate informed decisions.
- Conducted needs analysis for customers to determine appropriate insurance coverage.
- Developed comprehensive insurance plans tailored to client needs.
- Conducted policy reviews to verify coverage adequacy and address client needs.
- Followed up with clients to ensure satisfaction with their policies and services provided.
- Provided exceptional customer service through effective communication and problem-solving.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Utilized CRM systems for managing client information and tracking interactions.
Education
High School Diploma -
Martinsville High School
Martinsville05-2003
Some College (No Degree) - Accounting And Business Management
Angelina College
Lufkin, TXSkills
- Business development
- Sales strategy
- Customer relationship management
- Negotiation
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Effective communication
Languages
Spanish
Full Professional
Timeline
Business Account Executive
Optimum
02.2024 - Current
Small Business Owner
Pilgrim Pride
01.2018 - 01.2024
Dealer Sales Representative
CU Lending Edge
01.2015 - 01.2018
Insurance Sales Representative
State Farm
01.2005 - 01.2015
High School Diploma -
Martinsville High School
Some College (No Degree) - Accounting And Business Management
Angelina College