Arrianna Becker
Summary
Hardworking customer service professional skilled in multitasking and time management, committed to delivering positive and memorable experiences. Motivated to apply academic knowledge in practical settings while contributing to team success through effective communication and collaboration. Focused on fostering an open culture that empowers team members to achieve collective goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Sales Lead
Leela and Lavender
Bismarck
2025.08 - 2026.05
- Engaged customers to understand their needs and preferences.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Listened to customer needs to identify and recommend best products and services.
- Resolved customer inquiries with empathy and professionalism.
- Collaborated with team members to enhance customer service quality.
- Processed transactions accurately at the point of sale system.
- Managed cash register operations using POS system and processed sales and returns.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Supported inventory management by organizing stock and displays.
- Assisted in creating a welcoming store environment for visitors.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reset store displays for special events and seasonal merchandise changes.
- Replenished and arranged items to maintain appearance.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Posed as models for advertising, artistic creation and display of goods.
After School BLAST Leader
Bismarck Parks And Recreation
Bismarck
2023.09 - 2026.05
- Planned after school activities for children to keep them active and engaged
- Communicated regularly with parents and children to foster a supportive and engaging environment
- Mediated conflicts among children to promote positive interactions and a harmonious atmosphere
- Finalized essential paperwork to ensure operational efficiency
Education
Associate of Arts -
Bismarck State College
Bismarck, ND 2023.08 - 2026.05
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
- Verbal and written communication
- Time management
- Motivating teams
- Relationship building
- Decision-making
- Sales strategies
- Visual merchandising
- Influencing others
- Goal oriented
- Inventory management
Certification
- CPR and First Aid Certified as of 9/13/2025
Accomplishments
- Remained on the Bismarck State College Presidential Honor Roll for three years in a row
References
References available upon request.
Timeline
Sales Lead
Leela and Lavender
2025.08 - 2026.05
After School BLAST Leader
Bismarck Parks And Recreation
2023.09 - 2026.05
Associate of Arts -
Bismarck State College
2023.08 - 2026.05