Arrie Rozier
Filet of Chicken
Jonesboro,GA
2
years of professional experience
Dedicated front desk receptionist with a strong focus on customer service and attention to detail. Proven ability to enhance office efficiency through effective scheduling and communication.
Work History
Front Desk Receptionist
1 Year 3 Months- Greeted and assisted customers, ensuring positive first impressions and excellent service experiences.
- Managed multi-line phone systems, directing calls efficiently to appropriate departments.
- Scheduled appointments and coordinated meetings for staff, optimizing office workflow and efficiency.
- Handled incoming mail and packages, distributing them to respective team members promptly.
- Maintained accurate front desk records, ensuring meticulous documentation of visitor logs and inquiries.
Patient Service Representative
1 Year- Assisted patients with appointment scheduling and insurance verification.
- Managed patient inquiries, providing information on services and procedures.
- Coordinated patient flow to enhance clinic efficiency and reduce wait times.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare staff to address patient needs and concerns promptly.
- Supported billing processes by gathering necessary documentation from patients.
- Developed strong relationships with patients, fostering a welcoming environment for care.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Used Athena EMR to schedule appointments.
Education
High School Diploma
High School Diploma
- Professional Development: GMC
- 3.5 GPA
- Elected Captain of Volleyball Team
Skills
Customer service
Attention to detail
Time management
Listening skills
Cash handling
Telephone etiquette
Data entry
Team collaboration
Scheduling
Timeline
Front Desk Receptionist
Filet of Chicken
2025.03 - CurrentRead More
Patient Service Representative
Anwan Wellness Center
2024.03 - 2025.03Read More
North Clayton High School
High School Diploma
Read More
Georgia Military College
High School Diploma
Read More
Graduate a year early due to taking college course along with the high school curriculum.
Adding additional credits by enrolling in a Georgia Military College while attending high school. Becoming a hybrid student allowed me to start accumulating credits for my future.