Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arsenia Canto

Tampa,FL

Summary

Dynamic professional with a strong background in customer service and team collaboration at Dick's Sporting Goods. Proven ability to resolve conflicts and enhance customer satisfaction through attentive support. Skilled in cash handling and committed to fostering positive relationships, ensuring a welcoming environment for all clients. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. I was a dedicated After-School Teacher with 2 years of experience. I tutored and overlooked kids with their homework after school 5 days a week. Considered hardworking, ethical and detail-oriented. I worked at a uniform store for private schools where I maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories. I anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Dick's Sporting Goods, Inc
08.2024 - Current
    • Assisted customers with inquiries, providing product information and resolving issues.
    • Handled cash and credit transactions, ensuring compliance with company policies.
    • Supported inventory management by restocking shelves and organizing merchandise.
    • Developed strong customer relationships through friendly service and attentive support.
    • Greeted customers entering store and responded promptly to customer needs.

After-School Teacher

St. Lawrence Catholic Church
08.2022 - 05.2024
  • Facilitated group activities that encouraged teamwork and social skills among students.
  • Implemented behavior management strategies to maintain a positive learning environment.
  • Collaborated with parents and staff to address individual student needs and enhance academic support.
  • Observed and monitored children's play activities to promote healthy, safe environment.
  • Supervised student interactions to ensure a safe and respectful environment.
  • Communicated effectively with parents regarding student progress and activities.

Sales Associate

Educational Outfitters
06.2022 - 08.2023
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Enhanced customer satisfaction by providing detailed product knowledge and support during purchases.

Education

High School Diploma -

Tampa Catholic High School
Tampa, FL
05-2034

Associate of Arts - Business Administration

Hillsborough Community College
Tampa, FL
12-2026

Skills

  • Customer service
  • Customer assistance
  • Team collaboration
  • Work ethic and integrity
  • Cash handling and management
  • Conflict resolution
  • Child development

Timeline

Cashier

Dick's Sporting Goods, Inc
08.2024 - Current

After-School Teacher

St. Lawrence Catholic Church
08.2022 - 05.2024

Sales Associate

Educational Outfitters
06.2022 - 08.2023

High School Diploma -

Tampa Catholic High School

Associate of Arts - Business Administration

Hillsborough Community College