Summary
Work History
Education
Skills
Languages
Timeline
RegisteredNurse
Arshli Adelson

Arshli Adelson

Lake Alfred,FL

Summary

Proven leadership in team collaboration and a commitment to excellence, enhancing customer satisfaction and business operations. Professional with strong expertise in pharmacy services and track record of delivering impactful results. Skilled in medication management, patient consultation, and regulatory compliance. Strong focus on team collaboration, flexibility with changing needs, and consistently achieving outcomes. Reliable and adept at building productive relationships with colleagues and clients. Experienced with customer service and pharmacy operations. Utilizes proficiency in medication handling and patient support to enhance service quality. Knowledge of regulatory compliance and pharmaceutical best practices.

Work History

Sales Associate

Simon's sportswear
02.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Baker

Krispy Kreme
12.2019 - 09.2020
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Customer Service Representative

iQor
11.2020 - 08.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Dollar Tree Distribution Center
01.2023 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Pharmacy Service Representative

Teleperformance USA
10.2024 - 03.2025
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Build strong rapport with clients, refill orders for clients, fill order for clients, collect payments, use microsoft excel spreadsheet for clients, collect copay, add insurance on file for clients, make sure everything is up to date for clients, show empathy and reassurance towards clients, build relationship with clients, support clients with their needs.

Education

Highschool Diploma -

American Worldwide Academy
Miami, FL

Skills

  • Customer Service
  • Customer Assistance
  • Patience and Empathy
  • Time management skills
  • Customer service excellence
  • Customer Relations
  • Written and verbal communication
  • Basic Math Competence
  • ID Verification
  • Honest and Dependable
  • Professionalism
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Cooperative Attitude
  • Relationship Building
  • Creative Thinking
  • Adaptability and Flexibility
  • Basic Mathematics
  • Team Leadership
  • Microsoft Office

Languages

English
Native or Bilingual

Timeline

Pharmacy Service Representative

Teleperformance USA
10.2024 - 03.2025

Cashier

Dollar Tree Distribution Center
01.2023 - 01.2023

Customer Service Representative

iQor
11.2020 - 08.2022

Baker

Krispy Kreme
12.2019 - 09.2020

Sales Associate

Simon's sportswear
02.2018 - 10.2019

Highschool Diploma -

American Worldwide Academy

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Arshli Adelson