Arshmaina Rehman
Pearland,TX
Summary
Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers.
Overview
6
6
years of professional experience
Work History
Sales Manager
Cold Stone Creamery
Santa Monica, CA
01.2022 - 12.2023
- Maintained professional network of potential clients and business opportunities.
- Analyzed business and sales targets using critical problem-solving skills.
- Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
Consulting Manager
Park Hobby 4 Less
Houston, TX
01.2021 - 12.2022
- Provided clients with personalized travel itineraries
- Recruited new high-priority clients and maintained long-term relationships with existing ones.
- Parked and returned vehicles for guests during service hours.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
Director
Ekxi
Paris
12.2018 - 12.2021
- Cultivated and maintained relationships to promote positive work culture.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
- Generated reports to review data and issue corrective actions for improvements.
Media Manager
Karfala Kante
Paris
09.2017 - 03.2018
- Traveled from France to Guinea Conakry to facilitate contracts with various artists
- Negotiated efficient terms of agreement for company and client
- Managed and maintained travel/visa requirements for partnered artists
- Provided a complete itinerary for partnered artists including hotel stay, transportation, and activities while in France
Education
Bachelor of Arts - Modern Languages And Business Studies
Paris-East Créteil University
Paris 08-2021
Skills
- Customer Data Confidentiality
- Efficient and Detail-Oriented
- Understanding Customer Needs
- MS office and CRM proficiency
- French and English language fluency
- Translation and Interpretation Services
Timeline
Sales Manager
Cold Stone Creamery
01.2022 - 12.2023
Consulting Manager
Park Hobby 4 Less
01.2021 - 12.2022
Director
Ekxi
12.2018 - 12.2021
Media Manager
Karfala Kante
09.2017 - 03.2018
Bachelor of Arts - Modern Languages And Business Studies
Paris-East Créteil University