Artemisa Wisdom Bell
Ennis
Summary
Dedicated and trustworthy customer service associate with experience in cash handling, responding to customer inquiry/complaints, and inventory management. Recognized for effective listening and team collaboration, contributing to a positive patient experience and operational efficiency.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Salmon Pharmacy
Salmon, ID
05.2024 - 09.2025
- Assisted in preparing and dispensing medications accurately to ensure patient safety.
- Maintained inventory levels, managing stock rotation and minimizing waste.
- Operated pharmacy software for prescription processing and patient record management, via data entry.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles to include current medications and insurance details
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Clothing Associate
Murdoch's Ranch And Home Supply
Salmon, ID
12.2022 - 10.2024
- Assisted customers in selecting apparel, enhancing overall shopping experience.
- Arranged, maintained, and organized clothing displays, ensuring visual appeal and accessibility, to include inventory management.
- Collaborated with team members to restock inventory and manage merchandise flow.
- Handled high-volume periods with grace under pressure, maintaining a positive attitude and efficient work pace.
- Greeted and assisted customers in locating specific items quickly, optimizing their shopping experience.
- Promoted upcoming sales events to customers, increasing awareness of store promotions and discounts.
- Boosted store reputation with exceptional customer service, addressing concerns promptly and professionally.
- Supported loss prevention efforts by monitoring dressing rooms and reporting suspicious activity to management.
- Trained new employees on store protocols, guiding them through initial tasks until confident in their abilities.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained cleanliness throughout thee store, performing light housekeeping duties such as sweeping floors or dusting shelves as needed, in addition to fitting rooms.
Data Entry Clerk - Seasonal
Smoking Spuds Inc
Monte Vista, CO
09.2021 - 11.2021
- Entered and maintained accurate data in company databases to support operational efficiency.
- Processed incoming documents, ensuring proper categorization and timely data entry.
- Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security.
- Maintained a strong attendance record, demonstrating reliability and commitment to the role as an Office Data Entry Clerk.
- Corrected data entry errors to prevent duplication or data degradation.
- Compared transcribed data with source document to detect and correct errors.
- Helped maintain a clean and organized workspace that fostered increased productivity among all team members involved in data entry efforts.
Education
High School Diploma -
Rock Foundation Private School
Fort Worth, TX08.2020
Skills
- Problem-solving skills
- Priority and personalized customer service
- Effective Listening Skills
- Confidentiality practices
- Friendly and helpful
- Observant
- Resolving customer issues
- Team Collaboration
- Attention to detail
- Prioritization and organization
Timeline
Pharmacy Technician
Salmon Pharmacy
05.2024 - 09.2025
Clothing Associate
Murdoch's Ranch And Home Supply
12.2022 - 10.2024
Data Entry Clerk - Seasonal
Smoking Spuds Inc
09.2021 - 11.2021
High School Diploma -
Rock Foundation Private School