Arthur Gomez
San Gabriel
Summary
Dynamic restaurant management professional with a proven track record at Shake Shack , excelling in team leadership and customer service excellence. Skilled in labor cost analysis and food safety oversight, I inspire and mentor teams to achieve operational targets while fostering a positive work environment.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Levy Restaurants - Dodgers Stadium
Los Angeles
02.2025 - Current
- Served as primary contact for leads, managing daily inventory across multiple stand locations.
- Assisted in managing daily operations of food service locations, prioritizing staffing and updating leads on inventory and menu changes.
- Trained and supervised concession staff on proper food preparation techniques.
- Monitored food safety standards including temperature control, sanitation, and product rotation.
- Resolved customer complaints and addressed service-related issues promptly.
Cook/Food Preparation Specialist
KIDDIE ACADEMY PASADENA
Pasadena
06.2022 - 04.2024
- Prepared/planned daily meals as well as snacks for children, accommodating dietary restrictions and allergies
- Ensured that all required nutritional guidelines were met, adequately balanced, healthy, and age appropriate
- Incorporation of all health and safety regulations
- Responsible for maintaining a clean, organized, and sanitary kitchen at all times
- Ordered, received, and stored food supplies and ingredients while managing vendor relations.
Restaurant Manager
SHAKE SHACK HOLLYWOOD
Hollywood
07.2018 - 06.2022
- Successfully assisted in managing the daily operations of the restaurant, including opening and closing procedures.
- Maintained the highest standard of customer service and guest accommodations.
- Supervised and supported a team of twenty-five crew members. Crafted effective onboarding and training measures to ensure peak performance.
- Oversaw food preparation and presentation to maintain levels of consistency for Shake Shack's standards.
- Oversaw inventory management to minimize waste and control costs.
- Payroll processing and proper schedule/time-keeping to keep in step with labor costs and staffing needs.
- Followed all health and safety regulations and procedures.
General Manager of Operations
CHIPOTLE MEXICAN GRILL
San Diego
08.2012 - 06.2018
- Entry-level crew member to General Manager through the demonstration of strong company leadership and the establishment of strong operational protocols.
- Managed day-to-day operations of a high-volume location, while maintaining the highest standard of food quality, and customer service.
- Managed a team of twenty-five employees.
- I trained and mentored five managers, personally guiding each of them through professional development and ultimately into promotions to General Manager roles.
- Implemented efficient operational processes and achieved high scores in all of Chipotle's store operation targets.
- Duties included sales, inventory, food safety and staffing.
Education
High school diploma -
ALHAMBRA HIGH SCHOOL
Alhambra06-2008
Skills
- Restaurant management
- Quick service operations
- P&L management
- Labor cost analysis
- Food safety oversight
- Pressure decision-making
- Team management
- Team leadership
- Leadership and motivation
- Customer service
- Effective communication
- Active listening
- Mentorship inspiration
Timeline
Assistant Manager
Levy Restaurants - Dodgers Stadium
02.2025 - Current
Cook/Food Preparation Specialist
KIDDIE ACADEMY PASADENA
06.2022 - 04.2024
Restaurant Manager
SHAKE SHACK HOLLYWOOD
07.2018 - 06.2022
General Manager of Operations
CHIPOTLE MEXICAN GRILL
08.2012 - 06.2018
High school diploma -
ALHAMBRA HIGH SCHOOL