Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
9
9
years of professional experience
Work History
Director of Sales and Marketing
Green Lumber Holdings
Cape Town, SA , Western Cape
04.2018 - 03.2024
Developed pricing models designed to maximize profit margins while still providing competitive prices.
Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes.
Oversaw regional and local sales managers and staff.
Developed and implemented sales and marketing plans to maximize profitability.
Managed relationships with vendors to ensure quality services at competitive rates.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Telesales Insurance Agent
Mutual Financial Analyst
Port Elizabeth , Western Cape
10.2016 - 09.2017
Followed up on sales leads through outbound calling.
Resolved customer complaints promptly and efficiently to ensure customer loyalty.
Cross-sold additional products and services to purchasing customers.
Upsold products to policyholders and potential new clients.
Assisted clients in selecting the most suitable policy based on their needs and budget.
Maintained compliance with all regulatory requirements and ethical standards in the insurance industry.
Team Leader, Sales Operations
Credico Marketing
Port Elizabeth , Eastern Cape
02.2015 - 07.2017
Conducted market research and reported on competitors.
Collaborated with cross-functional teams on product development initiatives.
Actively participated in cross-functional meetings to discuss current projects.
Sales Manager
Direct Channel Holdings
Port Elizabeth , Western Cape
11.2015 - 07.2016
Coached, developed and motivated team to achieve revenue goals.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Assisted senior management in developing long-term strategic goals for the company's growth.
Collaborated with finance and accounting departments to deliver comprehensive financial information to facilitate decision making for management, stakeholders and parent company.
Reconciled customer accounts and maintained accurate records.
Analyzed and prepared existing borrower reports and reviews to track repayments and compliance with loan agreements.