Arthur T Martinez
YUCAIPA,California
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Store Manager
Ross Stores
12.2007 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
District Manager
West Point Home
05.2004 - 11.2007
- Supervised up to 13 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with Buying office to actualize performance improvement strategies including sell through and Gross Margins.
Education
No Degree - Psychology
California Stage University San Bernardino
San Bernardino, CASkills
- Retail Inventory Management
- Partnership Building
- Operations Management
- Report Generation
- Supply Ordering
Timeline
Store Manager
Ross Stores
12.2007 - Current
District Manager
West Point Home
05.2004 - 11.2007
No Degree - Psychology
California Stage University San Bernardino