Arthur Vogt
Perry Hall,MD
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
Work History
Solutions Advisor
ADT
Columbia , MD
06.2005 - Current
- Recruited new clients through proactive marketing initiatives and word-of-mouth referrals.
- Resolved customer inquiries in a timely manner using excellent communication skills.
- Assisted customers with product selection, installation, and troubleshooting.
Sales Manager
Circuit City Stores
Catonsville.GOLDEN RING ,ARUNDEL MILLS, MD
06.1995 - 06.2005
- Developed and implemented sales strategies to increase market share.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Sales Manager
Macys Department Store
White Marsh, MD
06.1987 - 06.1995
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Education
Associate of Arts - Business Administration
Queensborough Community College of The City University of New York
Oakland Gardens, NY06-1987
High School Diploma -
GROVER CLEVALAND H.S.
Ridgewood, NY06-1981
Skills
- Customer Needs Assessment
- Solution Design
- Proposal Writing
- Sales Strategy Development
Accomplishments
employee of the month 6 times , presidents club
Timeline
Solutions Advisor
ADT
06.2005 - Current
Sales Manager
Circuit City Stores
06.1995 - 06.2005
Sales Manager
Macys Department Store
06.1987 - 06.1995
Associate of Arts - Business Administration
Queensborough Community College of The City University of New York
High School Diploma -
GROVER CLEVALAND H.S.