I have worked since the age of 15 , i started off as a waitress all the way up to being a team lead . I work very hard and I want to become a nurse one day I will not stop until I have reached all my accomplishments.
Overview
14
14
years of professional experience
Work History
RECEPTIONIST
Mercy hospital
Florissant, MO
08.2024 - Current
Data entry
Make appointments
Answer phones
CARE NAVIGATOR
United health care
Florissant, MO
11.2021 - Current
Make out bound calls
Data entry
Insurance
Customer Support Team Lead
SSM Cardinal Glennon
St Louis, MO
01.2022 - 2025
Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
Streamlined support processes for improved efficiency and reduced response times.
Championed a positive work environment that encouraged employee motivation, engagement, and retention.
Collaborated with cross-functional teams to address customer needs and improve overall experience.
Monitored employee productivity to ensure optimal staffing levels were maintained at all times.
ACCOUNTING CLERK
Department of mental health
Florissant, MO
03.2020 - 04.2022
Mail
Data entry
WAITRESS
Steak 'n Shake
Fairview heights, IL
07.2011 - 10.2021
Demonstrated excellent customer service skills while working in a fast-paced environment.
Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
Managed multiple tasks simultaneously while maintaining high quality standards of service.