Summary
Overview
Work History
Education
Skills
Timeline
Generic

Artrece May

Florissant,MO

Summary

I have worked since the age of 15 , i started off as a waitress all the way up to being a team lead . I work very hard and I want to become a nurse one day I will not stop until I have reached all my accomplishments.

Overview

14
14
years of professional experience

Work History

RECEPTIONIST

Mercy hospital
Florissant, MO
08.2024 - Current
  • Data entry
  • Make appointments
  • Answer phones

CARE NAVIGATOR

United health care
Florissant, MO
11.2021 - Current
  • Make out bound calls
  • Data entry
  • Insurance

Customer Support Team Lead

SSM Cardinal Glennon
St Louis, MO
01.2022 - 2025
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Streamlined support processes for improved efficiency and reduced response times.
  • Championed a positive work environment that encouraged employee motivation, engagement, and retention.
  • Collaborated with cross-functional teams to address customer needs and improve overall experience.
  • Monitored employee productivity to ensure optimal staffing levels were maintained at all times.

ACCOUNTING CLERK

Department of mental health
Florissant, MO
03.2020 - 04.2022
  • Mail
  • Data entry

WAITRESS

Steak 'n Shake
Fairview heights, IL
07.2011 - 10.2021
  • Demonstrated excellent customer service skills while working in a fast-paced environment.
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
  • Managed multiple tasks simultaneously while maintaining high quality standards of service.

ACCOUNTING CLERK

Bjc
Florissant, MO
01.2018 - 09.2020
  • Mail
  • Data entry

OUTBOUND CALL CENTER AGENT

Express script
Florissant, MO
05.2017 - 10.2018
  • Make out bound call
  • Data entry
  • Pharmacy

PHLEBOTOMIST

Csl plasma
Florissant, MO
02.2014 - 05.2018

Phlebotomy

Receptionist

Education

HIGH SCHOOL DIPLOMA - undefined

Belleville East
Bellville, IL
05.2012

Skills

  • Telephone skills
  • Organization skills
  • Customer/Client relations
  • Verbal and written communication
  • Data Entry

Timeline

RECEPTIONIST

Mercy hospital
08.2024 - Current

Customer Support Team Lead

SSM Cardinal Glennon
01.2022 - 2025

CARE NAVIGATOR

United health care
11.2021 - Current

ACCOUNTING CLERK

Department of mental health
03.2020 - 04.2022

ACCOUNTING CLERK

Bjc
01.2018 - 09.2020

OUTBOUND CALL CENTER AGENT

Express script
05.2017 - 10.2018

PHLEBOTOMIST

Csl plasma
02.2014 - 05.2018

WAITRESS

Steak 'n Shake
07.2011 - 10.2021

HIGH SCHOOL DIPLOMA - undefined

Belleville East