Allissa Campos
Ontario,CA
Summary
Enthusiastic graduate of a medical assisting program who is eager to begin serving patients in the community. Shows extreme attention to detail, a superior work ethic and a congenial attitude that can help put patients at ease. Ability to perform vitals checks on patients, clean and dress wounds, and preform common administrative tasks. Looking for an opportunity to build skills while gaining experience and knowledge from mentors within the industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Representative
Kaiser Permanente
05.2024 - Current
- Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center.
- Accepted payments and updated accounts with latest information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Scheduled appointment to resolve more complex issues.
- Maintained and managed customer files and databases.
Housekeeping Attendant
Kaiser Permanente
10.2023 - 05.2024
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Administrative Coordinator
Kaiser Permanente
02.2022 - 05.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Completed bi-weekly payroll for 50 employees.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Medical Assistant Extern
AME Medical Group
06.2019 - 09.2019
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments and tests to coordinate patient care.
Volunteer
Kaiser Permanente
06.2016 - 09.2018
- Used strong interpersonal communication skills to convey information to others
- Complied with HIPAA standards to confidentially maintain patient medical information
- Supported office operations by expertly handling administrative needs
- Disinfected tools, equipment and surfaces between patients
Education
Medical Assistant Certificate - Medical Assisting
Norwalk - La Mirada Adult School
Norwalk, CA05.2019
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06.2018
Skills
- Appointment Scheduling
- Customer Service
- Effective Multitasking
- Microsoft Word
- Patient Charting
- Time Management
- Money Handling
Certification
- HIPAA Certified
- Injection and Venipuncture
- OSHA Certified
- First Aid/CPR Certified
Timeline
Service Representative
Kaiser Permanente
05.2024 - Current
Housekeeping Attendant
Kaiser Permanente
10.2023 - 05.2024
Administrative Coordinator
Kaiser Permanente
02.2022 - 05.2023
Medical Assistant Extern
AME Medical Group
06.2019 - 09.2019
Volunteer
Kaiser Permanente
06.2016 - 09.2018
Medical Assistant Certificate - Medical Assisting
Norwalk - La Mirada Adult School
High School Diploma -
Santa Fe High School
- HIPAA Certified
- Injection and Venipuncture
- OSHA Certified
- First Aid/CPR Certified
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