Arturo Torres
Charlotte,NC
Summary
Dynamic manager skilled in staff management, customer service, and inventory oversight. Proven ability to enhance team performance and maintain high service standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Manager
Pancho Villa
Lowell, North Carolina
11.2025 - Current
- Managed daily operations and staff scheduling, ensuring efficient service during peak hours.
- Oversaw inventory management and procurement, reducing supply shortages and ensuring operational readiness.
- Coordinated with kitchen staff to ensure timely meal preparation and service.
- Maintained high customer service standards, contributing to increased customer satisfaction and repeat business.
- Facilitated communication between front of house and back of house teams.
- Trained employees on additional job positions to maintain coverage of roles.
Manager in Charge
La Unica
Huntersville, North Carolina
11.2018 - 09.2025
- Coordinated scheduling and resource allocation to optimize team performance.
- Trained and supervised staff to enhance customer service delivery.
- Acted as liaison between upper management and employees, facilitating communication of updates from senior leadership.
Education
High School Diploma -
Hunter Huss
Gastonia, NC07-2013
Skills
- Staff scheduling
- Inventory management
- Resource allocation
- Employee training
- Customer service
- Conflict resolution
- Communication skills
Languages
Spanish
Full Professional
Timeline
Manager
Pancho Villa
11.2025 - Current
Manager in Charge
La Unica
11.2018 - 09.2025
High School Diploma -
Hunter Huss