Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Other Experience
Languages
References
Timeline
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Arturo Villasenor

Arturo Villasenor

Austin,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Charleys Philly Cheese Steak
Austin, TX
11.2022 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Created schedules and monitored payroll to remain within budget.

Rideshare Driver

Uber Industries
Austin, TX
07.2021 - Current
  • Provided customer service to over 800 passengers and held a 5-star rating in customer satisfaction with over 10 official compliments through Uber Industries
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • As an independent contractor, I've handled all operational duties including bookkeeping and expense tracking.

Lead Shipping & Receiving Associate

Texas A&M - International Ocean Discovery Program
College Station, TX
06.2018 - 07.2021
  • Redesigned and reorganized the inbound and outbound mailing system, resulting in a proficient structure by 200%
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Strategically directed loading and unloading of high value material and equipment successfully through frequent communication and scheduling
  • Trained and mentored hires in operating heavy machinery, and operating multiple electronic record systems.

Education

Some College (No Degree) - Business Communications

Texas A&M
College Station, TX

Skills

  • Team Leadership
  • Budgeting and Cost Control
  • Strategic Planning
  • Operations Management
  • Team Training and Development
  • Interpersonal Skills
  • Sales Analysis
  • Business Administration
  • Sales
  • Staff Management

Hobbies and Interests

  • Betty's Animal Rescue
  • Volunteer Firefighter
  • Woodworking
  • Mechanical Work

Certification

  • Certified Texas Food Manager

Other Experience

  • 4-years of Leadership Team Development Experience
  • 1-year of Restaurant Management Experience
  • 3-years of Heavy Forklift Experience
  • 6-years of Customer Service Experience

Languages

English
Native/ Bilingual
Spanish
Professional

References

International Shipping & Receiving Specialist at International Ocean Discovery Program

Tyrone Brashear

Arturo was a very capable and competent young man who exhibited the aptitude and ability to be a very good leader with a passion for self-improvement that would allow him to be a motivating force for those around him. My only regret was losing such a promising talent too soon but that's the case with young people wishing to expand their knowledge and experience new things while making themselves a more attractive applicant for future jobs. In my opinion, Arturo would be a valuable asset to any company and with the proper guidance can be an asset to help a company succeed well into the future.

Timeline

General Manager

Charleys Philly Cheese Steak
11.2022 - Current

Rideshare Driver

Uber Industries
07.2021 - Current

Lead Shipping & Receiving Associate

Texas A&M - International Ocean Discovery Program
06.2018 - 07.2021

Some College (No Degree) - Business Communications

Texas A&M
Arturo Villasenor