Arturo Iban Varela
Cibolo,TX
Summary
Results-driven sales and customer service professional with strong communication, relationship-building, and problem-solving skills. Expert in supporting customers, identifying new businesses opportunities and maintaining professional client relationships in fast-paced environments. Organized and dependable with the ability to collaborate across teams, manage multiple priorities, and deliver excellent customer support. Motivated to grow sales, exceed goals, and contribute to long-term business success through proactive service and strong attention to detail.
Overview
10
10
years of professional experience
Work History
Finance Manager Director
SLJC AUTO LTD
San Antonio, TX
03.2025 - 04.2026
- Streamlined accounting procedures, reducing discrepancies and improving efficiency.
- Led negotiations for major contracts, achieving favorable terms and significant cost savings.
- Collaborated with upper management to set financial goals aligning with dealership objectives.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals totaling over 97 deals a month
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
Automotive Finance Manager
Kahlig Auto Group
New Braunfels, TX
03.2022 - 04.2025
- Analyzed credit applications, ensuring compliance with company policies and lender requirements.
- Trained sales staff on finance products, improving overall team performance and customer engagement.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Maximized profitability by negotiating and structuring optimal automotive financing deals, Ensuring future business transactions.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Trained sales team on objections, selling outcomes, maximizing every deal.
- Strong negotiation, consultative selling, customer service, and high attention to detail.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales & Leasing Consultant
Kahlig Auto Group
New Braunfels, TX
11.2018 - 02.2022
- Developed relationships with customers, fostering trust and repeat business opportunities.
- Utilized CRM software to track leads, manage follow-ups, and maintain customer records. calling up to 100 customers daily
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities.
- Performed cold-calling and follow-ups with leads to secure new leads and business.
- Increased sales volume by operating in commercial sales. made great relationships with many company's and handled their fleet of trucks and upfitts.
Inside Sales Team Lead
HD Supply
New Braunfels, TX
01.2016 - 11.2018
- Led inside sales team to achieve monthly revenue targets through effective
- Developed and implemented training to enhance product knowledge and sales techniques among team members.
- Analyzed sales data to identify trends, improve strategies, and optimize customer engagement processes.
- Collaborated with marketing to launch targeted views, resulting in increased lead generation and conversion rates.
- Negotiated contracts , securing favorable terms for both clients and company alike.
- Developed strong client relationships through consistent communication and attentive customer service. m
Education
High School Diploma -
Canyon High School
New Braunfels, TX06-2016
Skills
- Client Relationship building and management
- Customer service, business strategy
- Reporting, detailed oriented
- Computer skills
- Industry knowledge, presentation
- Negotiation expert
- Growth mindset
- Public speaking
- Calm under pressure
- Fluent in Spanish
- Fluent in English
- Consistent approach, dependable and responsible
- Positive attitude great communication skill
- Multitasking Abilities , Problem Solving
Accomplishments
- Managed to sell 44 deals / opportunities per month.
- Achieved ETHOS Certificate of completion by completing F&I training with accuracy and efficiency.
- Ranked #1 in sales for 2022.
- MVP of the Year Award (2021)
- 300 Club Sales Achievement Award (2020)
Timeline
Finance Manager Director
SLJC AUTO LTD
03.2025 - 04.2026
Automotive Finance Manager
Kahlig Auto Group
03.2022 - 04.2025
Sales & Leasing Consultant
Kahlig Auto Group
11.2018 - 02.2022
Inside Sales Team Lead
HD Supply
01.2016 - 11.2018
High School Diploma -
Canyon High School