Aryana Haynes
Port Charlotte
Summary
Dynamic professional with extensive experience in customer service and dispatch management at AllyRides. Proven ability to enhance operational efficiency through effective decision-making and active listening. Recognized for maintaining high standards of service and improving data tracking, resulting in increased customer satisfaction and streamlined processes.
Overview
6
6
years of professional experience
Work History
Dispatcher
AllyRides
01.2025 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Assistant Manager
McDonald's
12.2020 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Call Center Representative
Emery Jensen Distribution
02.2020 - 12.2020
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Delivers white glove customer service
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Charlotte High School
Punta Gorda, FLEarly Childhood Care And Education
Florida SouthWestern State College
Fort Myers, FLSkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Schedule management
Timeline
Dispatcher
AllyRides
01.2025 - Current
Assistant Manager
McDonald's
12.2020 - 05.2025
Call Center Representative
Emery Jensen Distribution
02.2020 - 12.2020
Charlotte High School
Early Childhood Care And Education
Florida SouthWestern State College
Similar Profiles
JOANNA LEDEMAJOANNA LEDEMA
Sales Consultant-Seguros Department at Progressive InsuranceSales Consultant-Seguros Department at Progressive Insurance
Aidan FrameAidan Frame
Copy and Print Specialist at StaplesCopy and Print Specialist at Staples
Joseph SperlinJoseph Sperlin
Global Channel Partner and Enterprise Sales at OpenforceGlobal Channel Partner and Enterprise Sales at Openforce
John HughesJohn Hughes
General Foreman at Gem Company, ConstructionGeneral Foreman at Gem Company, Construction
Cade LeblancCade Leblanc
Dispatcher at A&b TransportDispatcher at A&b Transport